DentalTrained patient coordinators
Every new patient call answered by someone trained for it.
Patient coordinators who answer new patient calls and follow up every lead by phone and text. They are trained on your practice, your treatments and your schedule, work in English and Spanish, and every call is reviewed.
- Full arch focusImplant practices, labs and surgical education
- SonríeAI smile previews, our own product
- English and SpanishSpanish speaking patients, answered in Spanish
- Chairs filledMeasured in booked, showed and accepted
- 01
New patient calls
Overflow, after hours or every new patient call, answered by coordinators who know your practice.
- 02
Lead follow up
Calls and texts to every web, ad and form lead within minutes, then on a schedule until they book or decide.
- 03
Trained on your practice
Treatments, the fees you want shared, financing, insurance basics and how your doctors like consults booked.
- 04
Booking
Appointments booked into your schedule where your software allows, or handed to your front desk.
- 05
English and Spanish
Bilingual coordinators for Spanish speaking patients.
- 06
Call review and coaching
Calls reviewed every week, with scoring and coaching for each coordinator.
Is it right for you?
Who this works for.
A good fit if
- New patient calls go to voicemail or wait on hold
- Ad leads sit for hours before anyone calls
- You want every lead followed until they decide
Probably not yet if
- You get a handful of new patient calls a week and your front desk handles them well
Sound like your business? Twenty minutes with the person who would run your account, and you will know what we would do first.
How we run it
Trained on your practice before they take a call.
- 1
Learn
Your treatments, schedule rules, fees, financing and the questions patients ask.
- 2
Script and train
Call guides and training, reviewed with you before launch.
- 3
Go live
Coordinators take the calls and leads you choose, starting with overflow or after hours if you prefer.
- 4
Review
Weekly call scoring, and a monthly report on calls, bookings and shows.
What you will see
What you will see.
- Calls answered, missed and returned
- Time to first call for every lead
- Consults booked and showed, by coordinator
- Call recordings and scores
How far down the line we can report depends on your plan and on what your systems let us connect to. When something cannot connect, we show you exactly where the numbers stop instead of guessing past it.
Our standards
- Your accounts, in your nameAd accounts, analytics, code and content belong to you, including if you leave.
- One named personA contact you can call directly, who knows your account.
- Straight reportsEverything we can track, in plain English, and a clear line where tracking stops.
- English and Spanish since 2016Bilingual from day one, written by native speakers.
Questions
Before you call.
Works well with
Works well with it.
Voice AI for dental offices
An AI receptionist that answers, books and hands off, day or night.
See details →Full arch and implant marketing
Full arch patients found, pre-qualified and followed through to an accepted case.
See details →Practice dashboards
New patients, production and marketing on one live screen.
See details →Free audit
Send us your practice website. We will show you where new patients drop off.
We review your website, your Google listing and your ads the way a new patient meets them, then send you a short recorded walkthrough of what to fix first. Free, within two business days, and no call required.
Rather talk it through? Book 20 minutes with the person who would run your account, or call (904) 206-8877.